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English Version of Practice Booklet
Verion Cymraeg Llyfryn Ymarfer
NHS Direct Wales - 0845 46 47 - Galw IECHYD Cymru

Appointments

This is a group Partnership and you may choose to see any of the available Doctors. (Whenever possible, it is preferable that you see the same Doctor during the same illness.) If you ask to see a specific doctor we will endeavour to comply with your request, but this might incur some delay.

Most appointments with Doctors are available to book the same day. Some appointments are available for booking between two days and up to two weeks in advance. The phone lines and front door are open for booking appointments from 8am each week day.

When you ring or call in for an appointment, the reception staff will be doing their very best to give you your choice of Doctor, day and time but, as with all systems, this may not always be possible.

Once all appointments for the day have been booked, we can then only see people with an urgent problem that cannot wait until another day. If this has happened and you have an urgent problem we will offer you an appointment but will not be able to offer you a choice of time or Doctor. Your telephone call to the Doctor may be recorded.

Practice Nurse Appointments

Practice Nurse appointments can be booked up to four weeks in advance.

Our Practice Nurses have been highly trained in the monitoring of long-term conditions such as asthma, COPD (chronic obstructive pulmonary disease), diabetes, heart and vascular disease, and hypertension (raised blood pressure) and warfarin monitoring.

If you have one or more of these conditions and need a review, you can make an appointment with a Practice Nurse instead of a Doctor.

Our Practice Nurses continue to see people for:

  • Monitoring and repeat prescribing of contraception and HRT
  • Contraceptive advice
  • Coil fitting and checks
  • Emergency contraception
  • Wound care
  • Cervical smears
  • Vaginal swabs
  • Pessaries
  • Travel advice and immunisation
  • Immunisation (including child immunisations)
  • Health checks and lifestyle advice, including weight management
  • Ear syringing
  • Cryotherapy (wart removal)
  • Spirometry
  • Smoking Cessation Advice
  • Medical reviews for:
    • Diabetes
    • Chronic Obstructive Pulmonary Disease (COPD)
    • Asthma
    • Chronic Heart Disease (CHD)

If the Practice Nurse has concerns over your condition they will involve a GP in further assessment and changes to your management.

Health Care Assistant

The Health Care Assistant will undertake some dressings, injections, and the performance of tests such as:

  • New patient medicals
  • Sprirometry
  • Routine ECGs
  • 24-hour blood pressure tests
  • Helicobacter testing

The surgery provides a text message service to remind patients of their appointment, you may opt out should you wish to do so. Please contact the surgery if you do not want to receive text reminders.

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